Last updated: 11/12/2025
This Privacy Policy ("Privacy Policy", "Policy") governs your use of our web application located at ryxel.ai and our mobile application (known together or individually as "Service"). Throughout this Privacy Policy, "Ryxel" refers to Tech AI Labs, LLC ("us", "we", or "our"), the company operating the Ryxel platform.
We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Our Terms and Conditions ("Terms") govern all use of our Service and together with the Privacy Policy constitutes your agreement with us ("agreement").
We collect several different types of information for various purposes to provide and improve our Service to you.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by contacting us at support@ryxel.ai.
We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through a mobile device ("Usage Data").
This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Ryxel uses the collected data for various purposes:
While your account is active, we retain all data necessary to provide the Service, including:
After you cancel your account:
You may request immediate deletion by emailing privacy@ryxel.ai. We will process deletion requests within 30 days, except where retention is legally required.
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside of the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Ryxel will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.
We may disclose personal information that we collect, or you provide:
Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.
If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.
We may disclose your information also:
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security audits.
WE DO NOT SELL YOUR PERSONAL INFORMATION.
WE DO NOT SHARE YOUR PERSONAL INFORMATION FOR CROSS-CONTEXT BEHAVIORAL ADVERTISING.
If you are a resident of California, Virginia, Colorado, Connecticut, Utah, Texas, Florida, Oregon, Montana, Iowa, Delaware, Nebraska, New Hampshire, New Jersey, Tennessee, Maryland, Minnesota, Indiana, Kentucky, or Rhode Island, you have specific privacy rights under your state's privacy law.
See the "Your Privacy Rights by State" section below for complete details.
Depending on your location, you may have certain data protection rights under applicable laws, including but not limited to the General Data Protection Regulation (GDPR) for residents of the European Union (EU) and European Economic Area (EEA), the California Privacy Protection Act (CalOPPA), and other state privacy laws in the United States.
We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at privacy@ryxel.ai.
In certain circumstances, you may have the following data protection rights:
In accordance with applicable privacy laws, including CalOPPA:
Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not be able to provide Service without some necessary data.
If you are a resident of the EU or EEA, you have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
If you are a resident of one of the states listed below, you have specific privacy rights under your state's consumer privacy law.
As of November 2025, the following states have enacted comprehensive consumer privacy laws:
While state laws vary in specific requirements, residents of the states listed above generally have these rights:
You have the right to request disclosure of what personal information we collect, the sources, purposes, and categories of third parties with whom we share it.
You have the right to request deletion of your personal information, subject to certain legal exceptions.
You have the right to request correction of inaccurate personal information we maintain about you.
You have the right to obtain a copy of your personal information in a portable, machine-readable format.
You have the right to opt-out of:
WE DO NOT SELL YOUR PERSONAL INFORMATION.
WE DO NOT SHARE YOUR PERSONAL INFORMATION FOR CROSS-CONTEXT BEHAVIORAL ADVERTISING.
We will not discriminate against you for exercising any of your privacy rights.
California has the most comprehensive privacy rights. In addition to the universal rights above:
| Category | Examples | Collected? |
|---|---|---|
| Identifiers | Name, email, IP address, device ID | ✓ YES |
| Financial Data | Payment method type (not card details) | ✓ YES |
| Internet Activity | Pages viewed, feature usage | ✓ YES |
| Geolocation | Approximate location (IP-based) | ✓ YES |
| Professional Info | Portfolio data, watchlists | ✓ YES |
| Inferences | Investment preferences | ✓ YES |
We honor opt-out preference signals that comply with state requirements. If you enable Global Privacy Control (GPC) in your browser, we will automatically honor your opt-out preference for sale and sharing of data.
When GPC is detected, we automatically:
Mandatory Analytics: We continue to use essential analytics for service operation, including:
These mandatory analytics are essential for providing and maintaining our service. We do not use this data for advertising or marketing purposes when GPC is enabled.
GPC is recognized by state privacy laws including CCPA/CPRA, VCDPA, CPA, CTDPA, and others. You can enable GPC through browser extensions or privacy-focused browsers that support the standard.
We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
We also encourage you to review the Google's policy for safeguarding your data: https://support.google.com/analytics/answer/6004245
We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with are:
Their Privacy Policy can be viewed at: https://stripe.com/us/privacy
Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us:
General inquiries: support@ryxel.ai
Privacy rights requests: privacy@ryxel.ai
Security concerns: security@ryxel.ai